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1. Contact Information
http://www.plusvillas.es (hereinafter, the “Web”):
Corporate Name: Plusvillas Home Design S.L.
C.I.F: B 42613307
Registered Office: C / de la Pau 2, 03710 Calpe, Alicante
Telephone: 96 583 35 87
Registered in the Mercantile Registry of Alicante volume 4207 folio 66, inscription 1 sheet A-164743.

2. Who is responsible for the processing of your personal data?
Your personal data will be processed by the company “Plusvillas Home Design S.L.” (hereinafter “Plusvillas”), with CIF B 42613307 and registered office at Calle de la Pau 2, 03710 Calpe, Alicante (Spain).

PLUSVILLAS has appointed a Data Protection Delegate, with whom you can contact through the email address info@plusvillas.es

3. What is the purpose of the processing of your data and our legitimacy for it?
When PLUSVILLAS carries out the processing of your personal data, it pursues the following purposes:

Purpose 1: provision of services offered by PLUSVILLAS in the commercialization of real estate assets

PLUSVILLAS provides an exclusive marketing service for real estate assets directly or through a network of Real Estate Agents (APIs) with which we have agreements. Through our marketing network you can know all the properties we have, their description, characteristics and price, as well as visit them or make an offer for them and enjoy other added services that we carry out to carry out the marketing activity of the real estate Through your request and interest in any of the properties we sell, your personal data will be processed to: (i) process your registration as an interested customer and potential buyer; (ii) process your request visit the property in which you are interested; (iii) process the presentation of your offer for the property in which you are interested; (iv) process and respond to your questions, queries or complaints made through the API or our contact telephone number. Also, in our web portal, www.plusvillas.es, you can find published the properties that we sell, know their description, characteristics, price, photos, in addition to other services added to carry out the real estate marketing activity. By using the services offered on our portal and, in accordance with the Conditions of Use of the web portal, your personal data may be processed to: (v) process your registration as a web user; (vi) process your contact request to know more details about the property in which you are interested or arrange a visit; (vii) process the presentation of your offer for the property in which you are interested; (viii) process your recommendation to third parties of a property published on the web portal; (ix) process and answer your questions, queries or complaints made through the contact web form.

Purpose 2: communication of data to the company that owns the property and the rest of the companies in its Group

Based on the execution of the contractual relationship, PLUSVILLAS may communicate your data to the company that owns the real estate asset in which you have shown interest (for example, when you request more information, request a visit or make an offer on it), as well as the rest of the company belonging to its Economic Group, with the objective of managing the commercialization of said property carried out by PLUSVILLAS (for example, to make a visit with the owner, to send the owner his offer per property so that he can assess it, assess the financing options available, close the sale of the property, etc.).

Purpose 3: statistical information and satisfaction surveys

PLUSVILLAS has a legitimate interest in knowing both the opinion of its users regarding the real estate that it sells and the services it offers, as well as its interests in the search of real estate, its browsing habits, etc. (For example, knowing which areas are the most demanded by users in the search for real estate, what type of real estate are the most demanded, the most demanded price range, the days and hours in which more real estate searches are carried out, among others) with the objective of being able to offer products and services more adjusted to the needs of its customers and users, as well as to improve both current and future products and services, as well as its delivery and marketing process.

To achieve the objective set out in the previous paragraph, PLUSVILLAS may process your data and:

– Conduct satisfaction surveys both by telephone and by electronic means, even once you stop being a user of the web portal or stop showing interest in a property and, in the latter cases, to know the reasons for your departure.

– Conduct satisfaction surveys both by telephone and by electronic means, even once you stop being a user of the web portal or stop showing interest in a property and, in the latter cases, to know the reasons for your departure.

– Proceed with its anonymization, so that the information of your interests, searches and browsing habits cannot be linked again with your person and, after that, carry out statistical and econometric studies (for example, knowing the client’s life cycle or user and / or identify models of abandonment propensity).

Purpose 4: communication of data to Public Organizations and Public Administrations in compliance with legal obligations

PLUSVILLAS must comply with certain obligations established by the norms regarding the Prevention of Money Laundering and Financing of Terrorism, which could imply the request of data on your business or professional activity before Public Organizations in order to verify the information provided, or the communication and / or consultation of data to the Central of Information of Risks of Bank of Spain, in the assumptions legally established.

Purpose 5: sending commercial communications about similar properties and offers and promotions of PLUSVILLAS

In case you give your consent, PLUSVILLAS may send you by any channel, electronic or not, segmented commercial information on the properties in which you have previously shown interest (for example, a decrease in the price of a property that you visited or saved as a favorite in your personal user account of our web portal) or on properties of similar characteristics (for example, properties located in the same area or of a similar price to those you visited or saved as a favorite in your personal user account of our web portal) as well as offers and promotions of PLUSVILLAS that may interest you, directly or for being related to the provision, improvement and updating of our services.

This commercial information may be generic or personalized. In the latter case, it will imply the prior processing of your data with the objective of being able to proceed with its profiling and carterization, determine tastes, preferences and needs and, based on these, identify the information that may be most interesting to you.

At any time and for free, you can object to this purpose so as not to receive new commercial information, offers and promotions, indicating it by postal mail to the address above or by email to the address info@plusvillas.es. Likewise, in all electronic commercial communication you will be informed, again, of your right to object to the sending of commercial communications.

Purpose 6: communication of data to other companies of the PLUSVILLAS Group, to third companies that provide services related to the real estate sector and to Collaborating companies

In case you give your consent, PLUSVILLAS may communicate your data to:

Other companies of the Economic Group of PLUSVILLAS that provide services related to the sectors related to the commercialization of real estate assets, including their financing, promotion, titling and others of added value to them.
Third companies provide services related to the sectors related to the commercialization of real estate assets, including their financing, promotion, titling and other value-added to them
Other companies with which PLUSVILLAS has signed different collaboration agreements and that may belong to sectors such as telecommunications, financial, consumer, health and NGOs.
The communication of your data will be made with the objective that these companies can send you, directly and without the intermediation of PLUSVILLAS, offers and promotions related to their products and services, or manage with you, upon request, the commercialization or provision of any of your products or services.

4. What type of data do we process?
For the purposes set out in the previous section, a set of personal data that we can divide into the following sources and categories are treated:

a) Data provided directly by you: at the time of registration as a web user and / or in the application you make, through the completion of the forms enabled for this purpose.

The client guarantees that, the data provided to PLUSVILLAS for the provision of the requested services respond truthfully to the real situation and that it will communicate any modification that affects them. Consequently, the client will respond to PLUSVILLAS and third parties for any damages or losses caused as a result of the breach of the obligations assumed in this clause.

b) Data derived from the service itself: all data that we already know from any previous interaction with you (for example, searches and interests carried out on specific properties or properties with common characteristics, visits made to real estate, offers made by real estate , previous sales of real estate marketed by PLUSVILLAS, claims or requests for information, etc.).

5. How long will we keep your personal data?
PLUSVILLAS will keep your personal data as long as they are necessary for the development of the requested service or while they are necessary for the development and conclusion of the commercialization of the property in which you are interested. After this period, the data will be deleted in accordance with the provisions of the data protection regulations and the rest of the applicable regulations, which implies their blocking, being available only at the request of Judges and Courts, the Fiscal Ministry or the Public Administrations competent during the limitation period of the actions that could be derived to be subsequently eliminated.

For the purposes of the provisions of the preceding paragraph, PLUSVILLAS will block those users who are inactive, that is, those who do not access their personal web portal account or interact with PLUSVILLAS requesting any of their services for a period of 5 years. Likewise, PLUSVILLAS informs you that, in case of processing of your data, the Money Laundering Prevention and Terrorist Financing regulations apply (for example, when you finally acquire a certain property marketed by PLUSVILLAS), you have the obligation to keep your personal data for a minimum period of ten years.

6. To which recipients do we communicate your personal data?
PLUSVILLAS may communicate its data to all those entities and organizations for which it has an obligation or has obtained its consent. Among others, following:

Officials or official bodies of other countries, located both inside and outside the European Union, in the framework of the fight against fraud, the financing of terrorism and serious forms of organized crime and the prevention of money laundering. Among others, your data may be communicated to the Executive Service of the Commission for Money Laundering and Monetary Offenses – SEPBLAC when required.
Courts and Tribunals, and State Security Forces and Corps, in case PLUSVILLAS may be required to communicate personal data in the context of a judicial investigation.
To the companies that own the property and to the companies of its Economic Group.
To the companies and collaborators for whom you have granted consent.

7. Are there international data transfers?
In certain cases, PLUSVILLAS carries out International Data Transfers in compliance with the requirements of the European Data Protection Regulation. In that sense, when the owners or managers of the assets, or their parent company, are in the US, their data may be transferred to said territory for the prevention of money laundering and terrorist financing, for which we will request your free, express and unambiguous consent.

8. What are your rights and how can you exercise them?
Our data protection regulations give you a series of rights in relation to the processing of data that our services imply and that we can summarize in the following:

Right of access: you have the right to know what type of data we are treating and the characteristics of the treatment we are carrying out.
Right of rectification: you can request the modification of your data because they are inaccurate or not true.
Portability right: you can obtain a copy in an interoperable format of the data being processed.
Right to the limitation of the treatment in the cases included in the Law.
Right of deletion: you can request the deletion of your data when the treatment is no longer necessary.
Right of opposition: you can request the cessation of sending commercial communications in the terms indicated above.
Right to revoke the consent given.
You can exercise your rights by email to the address protecciondedatos@plusvillas.es or by postal communication to the address Calle de la Pau 2 03710 Calp

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